# Errors

| Error                        | Description                                                                                                                                                               |
| ---------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `cancelledByUser`            | Identification or Selfie Authentication cancelled by user                                                                                                                 |
| `jailbreakDetected`          | SDK is running on jailbroken device                                                                                                                                       |
| `authenteqLicenseError`      | Incorrect Authenteq license. Re-check that you are using correct license value for correct project bundle ID. If license and bundle ID is correct, contact to our support |
| `livenessSetupError`         | Internal problem with liveness setup. Contact our support.                                                                                                                |
| `ocrSetupError`              | Internal problem with ID document scan setup. Contact our support.                                                                                                        |
| `internalSetupError`         | Internal problem with SDK setup. Contact our support.                                                                                                                     |
| `connectionCertificateError` | Problem with establishing secure connection with our server. Check proxy/VPN settings for device                                                                          |
| `invalidConfiguration`       | You started identification process with invalid configuration for ID documents scan steps                                                                                 |
| `invalidAuthToken`           | The authentication token provided to start the identification or face authentication is not valid                                                                         |
| `requiredAgeNotMet`          | Minimum age requirement failed during identification flow                                                                                                                 |