Errors

Error

Description

cancelledByUser

Identification or Selfie Authentication cancelled by user

jailbreakDetected

SDK is running on jailbroken device

authenteqLicenseError

Incorrect Authenteq license. Re-check that you are using correct license value for correct project bundle ID. If license and bundle ID is correct, contact to our support

livenessSetupError

Internal problem with liveness setup. Contact our support.

ocrSetupError

Internal problem with ID document scan setup. Contact our support.

internalSetupError

Internal problem with SDK setup. Contact our support.

connectionCertificateError

Problem with establishing secure connection with our server. Check proxy/VPN settings for device

invalidConfiguration

You started identification process with invalid configuration for ID documents scan steps